Shipping Policy

We offer FREE SHIPPING to all of the US, including PO via USPS. Orders are processed in 1-2 business days and arrives within 5-7 business days. Business days are Monday through Friday, excluding weekends and Federal holidays.

We also ship internationally. 

RETURN POLICY

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

If you would like to return an item for a refund, please email a request with your original order number to info@agapesale.com. 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your Paypal or credit card (or original method of payment).

item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your Paypal (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

EXCHANGE

We will replace items if they are defective or damaged, and in some cases exchange one product for another of equal price. If you need to exchange an item, send us an email at info@agapesale.com with the reason for your exchange.

SALE ITEMS

Only regular priced items may be refunded or exchanged, unfortunately sale items cannot be refunded/exchanged. 

Please keep in mind we do not offer shipping on Saturdays, Sundays, or Holidays. WE AREN’T ABLE TO DELIVER TO P.O. BOXES, FREIGHT FORWARDERS, OR APO BOXES so please provide us a physical address for P. O. Boxes for your purchase to avoid any shipping delays.

Please have Complete Name, Correct Shipping Address, and Contact Phone on Payment Invoice. The phone number is necessary so that the delivery company may contact you if a delivery issue should occur.

We will not be Responsible for Non Delivery Due to Incorrect Shipping Address. Once the tracking number is received from our warehouse, it will appear in your eBay/Paypal account and an email will be sent to the e-mail address on file with eBay. Please make sure that your email address on file is up to date and valid.

NOTE: We do not accept returns of goods after 30 days

Please contact info@agapesale.com or in office hours by calling +1 (860) 913 6264.

 

SHIPMENT OUTSIDE THE USA

We have no control over taxes, customs and fees on orders sent outside of the USA. Please contact your local customs office for details of any possible charges prior to placing your order. Person Information and Privacy: We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable Data Protection and consumer legislation in place. You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We confirm that any Personal Information which you provide to us and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes: Processing your orders. For statistical or survey purposes to improve this Website and its services to you. To serve Website content. To administer this Website. If you consent, to notify you of products or special offers that may be of interest to you. You have the right to ask us to give you a statement about the personal data we process about you, to rectify your data, or to delete your information, to withdraw your consent given for processing of personal data, or to remove you from our mailing lists.